1670 Bell Avenue Suite #110 Sacramento, CA 95838 • License #885341

BMA's COVID-19 Policy

As we continue to monitor the unforeseen situation that is present with the coronavirus (COVID-19) and associated illnesses, Big Mountain Heating & Air, Inc. has developed this policy to maintain a safe and healthy environment for all team members, visitors, customers and stakeholders.

Big Mountain Heating & Air, Inc. wishes to ensure all customers that we have continuity plans in place to deliver uninterrupted service and support to customers as we navigate the uncertainty of COVID-19.

Big Mountain Heating & Air, Inc. Team

Big Mountain Heating & Air, Inc has implemented an extensive COVID-19 Policy accompanied by Big Mountain Heating & Air, Inc. COVID-19 Temporary Risk Management Procedures. We have implemented additional sanitization and cleaning protocols in our office, warehouses, fleet vehicles and work locations. We have equipped field staff with necessary equipment to ensure safe working procedures in homes and businesses of our customers. We have increased options for remote work where possible. The policy and procedures set in place are largely precautionary and will be constantly monitored and adjusted.

Big Mountain Heating & Air, Inc. Plan

No employees showing symptoms of COVID-19 will be working while showing symptoms, and will not return until medically cleared. Prior to each home visit, we will call to confirm the appointment. At this time we will confirm nobody at the location is experiencing symptoms of COVID-19, or has experienced symptoms within the past 48 hours. We encourage those who are well to keep their appointments, and respect customers who are ill or high risk and wish to reschedule. Every effort to reschedule appropriately will be made.

We ask all customers to respect the health and safety of our team and community. Should you be experiencing any symptoms, please contact our office right away to reschedule.

As we continue to monitor the situations, further communications may be update.

Should you have any questions regarding this policy or wish to discuss the our COVID-19 practices, please contact Ben at 916-925-7680 or Info@bigmountainiar.com.

Thank you,

Toby Tippets

Big Mountain Heating & Air, Inc.

What Our Clients Are Saying

Reliable

I had a appointment with them between 1-3 and one of their staff members called me and kept me updated when they will arrive which was nice. Steve arrived on time and was really nice for explaining what could the cause be. My ac fan was working but cool air wasn’t coming out.

Krystal L.

Very Professional

Had my A/C go out yesterday, called Big Mountain today and they had a serviceman in my area of Lincoln, he was here within a half hour and fix my unit in a very professional manner, and the cost was reasonable. I was very impressed with the company and the serviceman. Richard was a great […]

Tom D.

Good Rebates

This is a review for a complete HVAC system replacement from Big Mountain. I started at the SMUD website looking for the best rebate program and found a list of contractors there. I vetted out companies that had a lower number of completed jobs per the SMUD rebate program data.

Lee S.

Fall Special

Free AC System With Solar Purchase

All solar purchases this month will include a free air conditioning system (includes installation and permits).

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Our Location

1670 Bell Avenue Suite #110
Sacramento, CA 95838
Directions
License #885341

Get In Touch

Phone: (916) 925-7680
Fax: (916) 922-1589

Office Hours

Mondays - Sundays 7AM - 8PM
24-hr Emergency Service Available

We Accept