This is a review for a complete HVAC system replacement from Big Mountain. I started at the SMUD website looking for the best rebate program and found a list of contractors there. I vetted out companies that had a lower number of completed jobs per the SMUD rebate program data.
Had my A/C go out yesterday, called Big Mountain today and they had a serviceman in my area of Lincoln, he was here within a half hour and fix my unit in a very professional manner, and the cost was reasonable. I was very impressed with the company and the serviceman.
I had a appointment with them between 1-3 and one of their staff members called me and kept me updated when they will arrive which was nice. Steve arrived on time and was really nice for explaining what could the cause be. My ac fan was working but cool air wasn’t coming out.