Chico Heating, Air Conditioning, and Plumbing Services

Photo-Backed Diagnosis, Clean Job Sites, and One Team for Heating, Cooling, and Plumbing

Since 2006, Big Mountain Heating & Air Conditioning has served Sacramento and surrounding communities with HVAC and plumbing technicians who photograph what they find in attics and crawlspaces. You see the problem on a screen before you approve the fix. In Chico, where summer afternoons climb well above 100°F and winter brings tule fog (a dense, low-lying valley fog) and damp cold, your system runs hard for cooling and again for heating.

Our technicians walk you through the diagnosis photos, explain why they recommend a repair or a replacement, and leave the decision with you. If one visit uncovers a problem in a second trade, such as a gas line concern found during a furnace call, we hand the job internally to our plumbers, so you explain your situation once.

Before any crew starts work, we lay floor savers and drop cloths, and we clean up before we leave. Our Safe Home Guarantee backs those standards with a $500 refund if we miss them. We also offer financing options for HVAC services, with terms depending on your project.

Call (916) 301-4315 or message us online to schedule HVAC or plumbing service in Chico.

Heating and Cooling Work Planned Around Hot Summers and Foggy Winters

Chico sits at the northeast edge of the Sacramento Valley, so your air conditioner carries the load through summer while your furnace handles the damp cold of winter. Our technicians check each system against the way your house is built, whether you live in a bungalow near Bidwell Park or a ranch-style house in Barber. If your attic hatch is tight, tell us when you call.

Heating Services

When your furnace stops working on a foggy January morning, you need a diagnosis you understand. Our technicians photograph the trouble spot and review the images with you before quoting a repair or a replacement.

For furnace repair and replacement, our team will:

• Show you the problem – Photos from the attic, crawlspace, or equipment closet show you the worn part before you approve any work.
• Explain the reasoning – You hear why we recommend a repair or a replacement and see the full price on your written proposal.
• Match the heater to your house – Replacement advice covers the type and size of heater your home needs, backed by our Right Size Guarantee on design, fit, and finish.
• Protect your floors and finish cleanly – Customers have watched us replace 20-year-old systems in tight attic spaces in a single day and leave the work area clean.

The price on your proposal is the price you pay under our No Surprise Guarantee, which means no add-ons or extras at the end.

Cooling Services

When afternoon highs pass 100°F, your whole household feels it. We repair, install, and replace air conditioning systems, and every replacement quote addresses brand, system type, and equipment size for your home. If your new system includes a smart thermostat, our technician programs the thermostat and shows you how to operate the system before the visit ends.

Tune-Ups Covering the Whole System

Our tune-up reviews airflow across the whole system, and our Peak Performance Plan builds its twice-yearly visits around a 38-point inspection and calibration.

Each Peak Performance Plan visit covers work such as:

• Outdoor coil and primary drain cleaning – Clean coils and a clear drain keep your air conditioner running as designed.
• Furnace burner, flame sensor, and gas pressure checks – Your furnace gets the same attention before the cold arrives.
• Safety and duct evaluation – The technician evaluates safety and checks your ductwork.
• Efficiency suggestions – After checking airflow, the technician suggests specific adjustments for you to consider, with no pressure to buy.

Before the appointment ends, your technician teaches you how your system operates and why twice-yearly maintenance matters. Maintenance lowers the chance of a breakdown but won’t prevent every repair.

Emergency Service

Our team is open 24 hours a day, seven days a week. Our stocked trucks carry common service parts, and technicians attempt a same-day repair whenever the parts on board allow.

Plumbing Handled by the Same Company Running Your HVAC Work

Plumbing problems rarely wait for a convenient week, and a second trade at your door shouldn’t mean repeating yourself. Our plumbing technicians get the details from the HVAC visit, so you don’t have to start the story over.

Drain Cleaning and Hydro Jetting

Hydro jetting (high-pressure water used to scour the inside of a drain line) clears clogged and slow drains. A technician explains what the work involves before starting, and the crew protects your floors on the way in and out.

Gas Line and Garbage Disposal Service

Our plumbers repair, replace, and install gas lines and garbage disposals. If water heater care is on your list, the Peak Performance Plan includes a water heater flush and safety inspection.

Who Answers for the Work After the Crew Leaves

When a customer struggled with a new smart thermostat after an installation, a manager drove to the house and walked through the settings in person. Our guarantees back the work with specific remedies, and each comes with its own terms.

Our named guarantees include:

• No Lemons Guarantee – Addresses specified furnace heat exchanger and AC compressor failures during defined periods, subject to maintenance requirements.
• $250 No Frustration Guarantee – Addresses certain covered system failures in the first two years, with a 48-hour repair commitment and a $250 payment if we miss the commitment.

Ask your technician for the full terms before you sign, or contact our team with questions.